Return & Refund Policy

Refund Policy

Last Updated: 2024

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through SOW.

Non-Refundable Items or Services

All items or services purchased from SOW are non-refundable unless otherwise specified in writing by SOW. This policy applies but is not limited to:

  • Digital Products
  • Gift Cards
  • Software Licenses
  • Subscription Services
  • Custom-made Items
  • Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within [Insert Time Period, e.g., 5 days] of receiving the item. In such cases, a replacement may be provided at the discretion of SOW.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within [5 days] for a possible refund or exchange.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

  • Email: info@sowcoffeecompany.com

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website.